Frequently Asked Questions
Definitely yes. We provide a free training either at your premises or at our office
through Storemate’s DEMO version. This enables users to quickly get a feel for using the
software and also enables testing out the software with different data collection
Yes, but only if honestly it is needed to a particular customer. At the prices we charge
for our software, we may not afford to spend the time setting up the data for Storemate
with your data.
For those distributors that wish to try out the software with their data
in an operational setting then we recommend a 1 month rental which enables distributors
to do an in-depth evaluation of the software at minimal cost.
Definitely yes. All of our technical team members are always available 24x7 at any time
to give you a trusty technical support.
There are many factors that affect releasing a new version of Storemate. Because of
this, we do not have a set timeline for future releases. The Parallax team continually
analyses and prioritizes requests received from users. It may be possible for us to
provide the Storemate new versions in which a particular enhancement will be included.
If you have any suggestions or requests for enhancements, please send them to
Storemate provides secure access to applications within the users of your company by
logging on with separate passwords for each user. As an example, the data entry operator
what does is adding purchase orders, good received notices, sales and returns to the
system, but in some cases where he has not an authority to view the company profits,
only authorized persons are allowed to access those applications by giving security
No, we jealously guard our clients' privacy. When a prospective client has decided that
they wish to use Storemate and is doing their final due diligence then we will
introduce them to one or two of our existing clients.
If you choose to use Storemate, there is no cost for hardware, software, or technical
you choose to use Storemate, you only need is a browser, usually Chrome, Firefox,
Internet explorer 10+
. Only the technical support you need is on the Storemate.
Most of our clients love the software’s user-friendly and intuitive interface, as well as its features
However, we understand that each business is unique and not all tools may be a good fit for you.
That’s why we invite you to take a tour of our software and see if it meets your needs.
You can also ask for a free trial to get a hands-on feel of how it works. Finally, you can always talk
to our trusty technical team for any specific questions or concerns and they’ll help you decide if
Storemate really is right for you. Drop us a line at firstname.lastname@example.org